Product Application Engineer
Location: Kallang
Working Day: 5 Days (Mon - Fri) Overtime is required.
Working Hour: 8.15am - 5.30pm
Salary : Up to $3000 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]
Job Scope
Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
Analyze and troubleshoot customer issues via phone/email as well as on-site.
Conduct product application testing for sales reps and customers.
Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
Conduct post sales application training to customers.
Create and update manuals for post sales application training for customers.
May assist sales reps with on-site presentations to customers, as needed
Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
Understand and observe company / department policies and procedures
Other duties or projects, as assigned
Requirement
Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
Familiar with Logic control, Microsoft Excel skills.
Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
Familiar with HMI programming
Good to have
Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
Knowledge of Database Language (SQL/MySQL)
Knowledge of C#/Java/Python
CHOONG TZE YANG | Reg No. R25128604
The Supreme HR Advisory Pte Ltd | (EA No: 14C7279)
#J-18808-Ljbffr